CK44 Privacy and Data Protection Policy
Protecting your personal information and privacy is an important part of using CK44.
Last updated:This policy explains how CK44 may collect, use, store and share information when you create an account, visit the website or use its gaming and payment features. Please check this page for the latest version before providing personal information.
1. Introduction and information we collect
CK44 aims to handle personal information carefully and transparently. This policy describes the types of information that may be collected, the purposes for using it and the situations in which it may be shared. By opening an account or using CK44 services, you should review this policy together with the applicable terms and account settings. If you do not agree with these practices, do not submit personal information or continue using the relevant service.
During registration or service use, CK44 may collect information such as your name, email address, mobile number and other account details. Payment-related information and transaction records may also be processed when you use services such as bKash, Nagad, Rocket or another supported wallet. Technical information may include your IP address, browser type, device details and security logs. We may also record gaming activity, bets, deposits, withdrawals and support interactions where needed to operate the account. Check registration fields before submitting them and provide only accurate information that is required for the requested service.
2. Why we use your information
Your information may be used to create and manage your account, provide requested features, verify account details and detect suspicious or fraudulent activity. Transaction information is needed to process deposits and withdrawals, including payments through supported services such as bKash or Nagad. Technical and gaming data may help us troubleshoot access problems, maintain site performance, protect accounts and understand how the services are used.
Where permitted and where you have not opted out, we may use contact details to send service messages or information about relevant offers. We also use information to respond to customer-support requests, improve services and promote safer gambling practices. Data may be retained or disclosed when necessary to meet applicable legal or regulatory requests, prevent fraud, enforce terms or protect rights and assets. CK44 does not sell personal information. Any sharing should be limited to the stated purpose and the information reasonably needed for it.
3. Information security and encryption
CK44 uses technical and organisational safeguards intended to protect information while it is transmitted and handled. When you sign in or submit payment details, look for a secure HTTPS connection and the browser padlock before entering sensitive information. Encryption reduces the risk of interception during transmission, but no internet or storage system can be guaranteed completely secure.
Access controls, monitoring and other security measures may be used to protect CK44 systems and identify suspicious activity. Passwords should be unique and should not be reused on other websites. Do not share your password, one-time codes or payment credentials with support contacts or other people. Payment information may be handled by external payment providers rather than stored directly by CK44; check the payment screen and provider terms before confirming a transaction.
4. Cookies and tracking technologies
Cookies are small data files saved by a browser when you visit a website. They can remember settings such as language, login status and selected preferences. CK44 may use necessary cookies for core functions, functional cookies for settings and preferences, and analytics cookies to understand site use and improve performance. Example: disabling a necessary cookie may sign you out or prevent a payment or game feature from working correctly.
You can review or block cookies through your browser settings. Blocking optional cookies may have little effect, but blocking necessary cookies can affect sign-in, navigation or other site functions. CK44 may use third-party analytics or service tools to measure visits and diagnose technical issues. Those providers may process information under their own privacy policies, so review their settings and policies where relevant. Cookie controls are normally available under your browser’s Privacy, Security or Site Settings menu.
5. Sharing information with third parties
Personal information may be shared when needed to provide a requested service, process a payment, operate a game or respond to a support request. For example, a payment provider may receive the information needed to complete a bKash or Nagad transaction. CK44 may also work with game providers, hosting or security services and customer-support providers. Such parties should receive only information relevant to their task and may be subject to confidentiality or data-protection obligations.
Information may also be disclosed when required by a court, law-enforcement body or other competent authority. Sharing may be necessary to investigate fraud, enforce applicable terms, protect users and safeguard CK44 rights or property. If CK44 undergoes a merger, sale or similar business transfer, account information may be transferred as part of that transaction, subject to applicable privacy commitments. Before contacting support, remove unnecessary passwords, payment PINs and security codes from screenshots or messages.
256-bit SSL encryption protection
Information sent through a secure connection may be protected using encryption, including during account access and payment-related actions. Before depositing or withdrawing through bKash, Nagad, XOPAY or another available method, check that the address begins with HTTPS and that the payment details are entered on the expected page. Encryption helps protect data in transit, but you should still use a private device, keep credentials confidential and report suspicious activity promptly.
Data protection practices
CK44 uses privacy and security controls intended to reduce unauthorised access, loss or misuse of personal information. Access to account data should be limited to people or service providers who need it for a defined purpose. You can help protect your information by using a strong unique password, enabling available two-factor authentication, signing out on shared devices and checking account and transaction activity for anything unfamiliar.
Personal information is not sold
CK44 does not sell your personal information to third parties. Information may be used to provide services, maintain account security, process requests and improve the user experience. We aim to explain clearly how information is handled so you can make informed choices.
A clear privacy policy
This policy is written in straightforward language and explains what information may be collected, why it may be used and which choices may be available to you. If a section is unclear, contact support before continuing to use the service.
6. Your rights and control over information
You may ask to access, correct or delete personal information associated with your account, subject to applicable requirements and reasonable identity checks. You can also review and update available details through your account settings. To request a copy of your information, contact support and include the account details needed to identify your request.
You may request deletion of your personal information. Some records may need to be retained for security, dispute handling, fraud prevention or other applicable obligations. You can also manage optional marketing messages by using the unsubscribe link in an email or the relevant account setting, where available. Service-related messages may still be sent when necessary for your account.
Data retention
We retain personal information only for as long as it is needed to provide the service, protect users, resolve disputes, maintain records or meet applicable obligations. While an account is active, information may be kept so that account functions can operate. Closing an account does not necessarily result in immediate deletion of every record.
Transaction and gaming records may be retained for an appropriate period based on operational, security and applicable record-keeping needs. Information that is no longer required should be securely deleted or anonymised where appropriate. Access to stored information should be limited to authorised personnel and service providers who need it for defined purposes.
Children’s privacy
CK44 is intended for adults aged 18 and over. We do not knowingly invite people under 18 to register or use the service. If you believe a person under 18 has provided personal information or opened an account, contact support promptly so the matter can be reviewed and appropriate action considered. Parents and guardians should monitor children’s online activity.
If you suspect that someone under 18 has registered with CK44, please contact us without delay and provide the relevant account or contact details, without sharing unnecessary personal information. We may request information needed to verify the report and take suitable protective steps.
International data transfers
Information may be stored or processed by CK44, its service providers or technical partners in countries outside Bangladesh. Where this occurs, reasonable contractual, organisational and technical safeguards should be used to protect the information and support the purposes described in this policy.
Before information is transferred internationally, appropriate safeguards should be considered, including access controls, confidentiality requirements and secure transmission. By using CK44, you acknowledge that international processing may occur where necessary to operate the service. Contact support if you have questions about how your information is handled.
Changes to this privacy policy
CK44 may update this privacy policy when services, technology, security practices or applicable requirements change. Any revised version will be published on this page, together with an updated revision date where provided. Important changes may also be communicated through the website or by email when appropriate.
Please review this policy periodically so that you are aware of the current information practices. If you do not agree with a material change, you may stop using the service and request account closure, subject to any necessary retention of records.
Contact:If you have a question, concern or request about this privacy policy, contact our support team:[email protected]Please avoid sending passwords, payment credentials or unnecessary sensitive information by email. Our team can explain the available privacy options and the information needed to review your request.
Use CK44 with privacy and care
Protecting your information matters. Review your settings, use a strong unique password, keep account access private and gamble responsibly. CK44 is for people aged 18 and over.
Register securely now